Privacy Policy
for www.madrocam.com — English website version. Last updated: 8 March 2026.
1. Controller
The controller responsible for data processing on this website is Madrocam Media LLC, represented by Martin Norbert Hoechtl as Authorized Member.
2. Scope of this privacy policy
This privacy policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, request information, submit the inquiry form, or book a strategy call. It applies to the website operated under the Madrocam brand and to the processing activities directly connected with that website.
3. Data processed when you visit the website
When you visit our website, technical data may be processed automatically in server log files. This may include your IP address, browser type and browser version, operating system, date and time of the request, referrer URL, accessed pages, and similar technical information required for the secure delivery and stability of the website. We process this data to provide the website, ensure system security, prevent misuse, troubleshoot technical issues, and maintain the integrity of our services. The legal basis is Article 6(1)(f) GDPR. Our legitimate interest is the secure and reliable operation of the website.
4. Contact requests and inquiry form
If you contact us by email or via the inquiry form, we process the data you provide to us. This may include your name, email address, business or property name, business type, package interest, website or listing link, your message, and any other information you voluntarily submit. We process this information to respond to your request, prepare a suitable offer, communicate with you about a potential collaboration, and, where relevant, take steps prior to entering into a contract. The legal basis is Article 6(1)(b) GDPR and, for general business communication, Article 6(1)(f) GDPR.
5. Strategy-call booking and appointment scheduling
If you use a booking button on our website, you may be redirected to an external scheduling tool to select an appointment slot and submit your contact details. For the current website concept, this booking flow is designed around Calendly. In that case, the provider is Calendly, LLC, 3423 Piedmont Road NE, Atlanta, GA 30305, United States. When you book a strategy call, the data entered in the scheduling form is processed for appointment coordination, pre-sales communication, and follow-up. The legal basis is Article 6(1)(b) GDPR and Article 6(1)(f) GDPR. If the scheduling provider is changed later, this section should be updated accordingly before publication.
6. Embedded videos and external media
Our website may include embedded portfolio videos or external media, for example via Vimeo. When you visit a page containing such an embed, technical data may be transmitted to the relevant provider, especially if the video is actively loaded or played. Where legally required, such content should only be activated after consent has been given through the consent banner. If Vimeo embeds are used, the provider is Vimeo, Inc., 555 West 18th Street, New York, NY 10011, United States. The legal basis is Article 6(1)(a) GDPR where consent is required, and otherwise Article 6(1)(f) GDPR for a presentation of our portfolio that is attractive and functional.
7. Cookies, similar technologies, and consent management
Our website may use cookies or similar technologies that are technically necessary for the operation of the site, for storing your consent preferences, or for activating optional external services. Where the storage of information on your device or access to information already stored on your device requires consent, we obtain that consent before the relevant technology is activated. The legal basis is Article 6(1)(a) GDPR in conjunction with Section 25 TDDDG for consent-based technologies, Article 6(1)(c) GDPR for legally required consent documentation, and Article 6(1)(f) GDPR for strictly necessary technical functions.
8. Social media links
Our website contains links to our social media presence, currently including Instagram. These are regular links. No data is transmitted to the social media provider merely because the link is displayed on our website. If you click such a link, you leave our website and the privacy policies of the relevant provider apply.
9. Recipients and service providers
We may share personal data with carefully selected service providers where this is necessary to operate the website or handle your request. This may include hosting providers, email providers, scheduling tools, portfolio video providers, website maintenance providers, and other processors acting on our behalf. We conclude data processing agreements where required by law.
10. International data transfers
Because the website operator is a U.S. company and some service providers may also be located outside the European Union or the European Economic Area, personal data may be transferred to third countries, especially to the United States. Where required, such transfers are based on an adequacy decision, the EU-U.S. Data Privacy Framework, Standard Contractual Clauses, or another lawful transfer mechanism.
11. Retention periods
We retain personal data only for as long as necessary for the purpose for which it was collected or as long as legal retention obligations require. Inquiry and booking data is generally kept for the duration of the communication and any subsequent contract preparation, and thereafter only for as long as needed to document business communication or to comply with statutory obligations.
12. Your rights
Subject to the applicable legal requirements, you have the right to request access to your personal data, rectification of inaccurate data, erasure, restriction of processing, data portability, and to object to processing based on legitimate interests. Where processing is based on consent, you may withdraw that consent at any time with effect for the future.
13. Right to lodge a complaint
You have the right to lodge a complaint with a competent data protection supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement of data protection law.
14. Requirement to provide data
You are not generally obliged to provide personal data. However, certain data fields may be necessary if you want us to process your inquiry, prepare an offer, or coordinate an appointment. Without the required information, we may not be able to handle your request properly.
15. Changes to this privacy policy
We may update this privacy policy from time to time if the website, the services used on the website, or the legal framework change. The version published on this website is the version that applies.